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Frequent Answered Questions

How much does Blue Roster cost?

Blue Roster is free for teams under 50 employees. For operations with 50 or more, it's $5 per month — not per user, per month. There are no setup fees and no long-term contracts. The best way to see what fits your operation is a quick demo, where we'll walk through your specific scheduling needs.

Is there really a free plan?

Yes. If your operation has fewer than 50 employees, Blue Roster is free to use — not a trial, not a limited version. You get demand-driven scheduling, the rules engine, certification tracking, and real-time coverage visibility. As your team grows past 50, it's a flat $5/month.

What industries does Blue Roster work for?

Blue Roster is built for any operation that runs on shifts and can't afford coverage gaps. It's used across manufacturing, healthcare, logistics and distribution, security, facilities, construction, and call centers. If your business depends on getting the right certified person into the right shift, it was built for you.

How is Blue Roster different from Deputy, Homebase, or When I Work?

Most scheduling tools are digital calendars — they help you see the schedule. Blue Roster actually builds it. It's the only platform that combines four things in one engine: demand-driven scheduling, a customizable rules engine, skills and certification tracking, and a real-time coverage heat map. Tools like Homebase and When I Work are strong for retail and food service; Blue Roster is built for the complexity of industrial and compliance-heavy operations.

Do my employees need to download an app?

No. Blue Roster is web-based and works from any device with a browser — phone, tablet, or desktop. Employees just open a link, set a password once, and can view their schedule, accept overtime, request time off, and swap shifts. Nothing to download from an app store.

How long does setup take?

Most operations are up and running in about a day. Because Blue Roster is web-based, there's no software to install or servers to configure. Setup is mostly entering your jobs, places, roles, and rules — and our team walks you through it during onboarding.

Does Blue Roster track certifications and compliance?

Yes — this is one of its strengths. Blue Roster tracks certifications and licenses like OSHA, RN licenses, BLS, ACLS, and forklift certifications, and validates them automatically on every shift assignment. If a certification is expired or missing, the system won't assign that person to a shift that requires it. You always know who's qualified for what, in real time.

Can it handle multiple shifts and 24/7 coverage?

Yes. Blue Roster was designed for multi-shift and around-the-clock operations. The rules engine handles shift rotations, break requirements, seniority-based overtime, and coverage requirements across every team, zone, and shift — and the heat map shows you where you're covered and where you're not, live.

How does Blue Roster fill open shifts?

When a gap opens — a call-out or a demand spike — Blue Roster identifies eligible, available employees ranked by your rules (seniority, certification, cost), and sends the overtime opportunity instantly. No group texts, no phone calls from supervisors. The employee accepts in the app, certifications are validated automatically, and the schedule updates in real time. Most gaps are filled in under five minutes.

Will it actually reduce our overtime costs?

It's built to. Because the rules engine distributes overtime fairly and by cost rules — instead of whoever answers the phone first — operations typically see overtime spend drop while coverage stays fully compliant. One distribution operation cut overtime costs 18% in a single quarter.

Is my data secure?

Yes. Blue Roster is web-based with your organization's data kept private to your account, with role-based access so people only see what they're permitted to. You define permissions for admins, supervisors, and employees separately.

How do I get started?

The best first step is a free 45-minute demo with a software specialist who'll show you how Blue Roster works for your specific operation — no commitment and no credit card required. You can book directly at blueroster.com or call us at (415) 453-8500.

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